Your best choice…
guaranteed!
Employee Experience Insights,
Strategies, and Training
Rewards
Reap the Rewards of Unmatched Employee Experience
When you partner with LeaderLogic, you’re not just investing in a service; you’re paving the way for a transformative journey that puts your employees at the heart of every decision. Here’s how your organization will soar with our services:
Loyalty
Skyrocketing Employee Satisfaction & Loyalty
Dive into strategies tailored for your organization, ensuring every employee touchpoint resonates with satisfaction and cultivates loyalty that lasts. Rapidly improve Employee and Customer Satisfaction Scores and Social Ratings. Happy employees, drive sustainable growth, innovation, and profitability.
Happiness
Build Culture of Happiness
We know that it is impossible to significantly and permanently improve customer satisfaction without improving the quality of work life of your Stakeholders. We create bulletproof strategies that rapidly improve employee satisfaction, productivity, and presentism.
Talent
Attract and Retain the Best Talent
We help our clients attract and keep mission critical talent. This allows our clients to significantly reduce cost, improve productivity, presenteeism, and achieve a far better return on human capital.
Learning
Actionable Learning
Immerse your team in training modules that don’t just theorize but operationalize stellar employee experiences. Each session is a step towards excellence, designed to fit your unique challenges and aspirations.
Guaranteed
Guaranteed Outcomes
Our confidence stems from a legacy of delivering results. When you collaborate with LeaderLogic, expect tangible, measurable growth in employee delight, every single time.
Get a free book.
Book a complimentary discovery call with us, and we’ll ship you a copy of our CEO’s Bestselling book “Happy Work”
Serving the best organizations
for over 30 years
Our three pillars
Insights
We leverage our proprietary systems to deliver accurate and actionable insights that go far beyond promoter scores and outdated surveys.
Strategy
We develop best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.
Training
Our certificate and certification training provide the latest research and instructional design methods to rapidly improve customer experience.
Insights
We leverage our proprietary systems to deliver accurate and actionable insights that go far beyond promoter scores and outdated surveys.
Strategy
We develop best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.
Training
Our certificate and certification training provide the latest research and instructional design methods to rapidly improve customer experience.
Insights.
Delivering accurate and actionable insights far beyond promoter scores and outdated surveys
Ever wondered what your customers truly feel? We’re here to uncover those golden nuggets of feedback, helping you navigate areas of growth. With tools like Net Customer Experience , Soul of the Customer , and RealRatings , we don’t just gather data; we gain actionable insights, that are quickly transmuted into Customer Centric Innovations, that rapidly move the satisfaction needle.
Strategy.
Developing best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.
Imagine your team, brimming with confidence, crafting memorable customer moments every single day. Our top-tier training sessions, in-person or virtual, are designed to infuse your squad with the essence of extraordinary customer experiences. Dive into our programs like Certified Customer Champion , Certified Customer Relationship Advocate , and Certified Master of Customer Relationship to witness a transformation.
Training.
Providing the latest research and instructional design methods to rapidly improve customer experience
Let’s design tomorrow, today! Our blueprint isn’t just about addressing the now – it’s about envisioning the next. With our TrendGPS system, we’re constantly in sync with the pulse of emerging trends, ensuring your strategies aren’t just relevant, but revolutionary and future-ready.
About us
We help organizations thrive.
For over three decades, LeaderLogic has been at the forefront of consulting, and training, empowering global brands, small, and medium size companies with result-driven strategies. Our vast range of services include customer experience, employee well-being, innovation strategies and training. Our passion lies in the tangible success and growth we bring to our clients. At LeaderLogic , we value personalization. As a boutique firm, every solution we craft is tailored to our clients, ensuring unparalleled outcomes.
Our CEO
Nick Webb
Proven results from an industry leader.
Our CEO, Nick Webb, isn’t just a leader; he’s an industry authority. Acclaimed for his expertise in customer and patient experience, employee satisfaction, and innovative approaches, Nick’s insights have paved the way for many. Nick’s books echo his vision, while accolades rank him amongst the “Top 30 Global Leaders Worldwide” for eight years in a row.