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guaranteed!

We Develop Superstar Leaders

Get a free book.

Book a complimentary discovery call with us, and we’ll ship you a copy of our CEO’s Bestselling book Lucid Leadership – The Leadership Power of Clarity

Serving the best organizations

for over 30 years

Our three pillars

Insights

We leverage our proprietary systems to deliver accurate and actionable insights that go far beyond promoter scores and outdated surveys.

Strategy

We develop best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.

Training

Our certificate and certification training provide the latest research and instructional design methods to rapidly improve customer experience.

Insights

We leverage our proprietary systems to deliver accurate and actionable insights that go far beyond promoter scores and outdated surveys.

Strategy

We develop best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.

Training

Our certificate and certification training provide the latest research and instructional design methods to rapidly improve customer experience.

Insights.

Delivering accurate and actionable insights far beyond promoter scores and outdated surveys

Ever wondered what your employees truly feel? We’re here to uncover those golden nuggets of feedback, helping you navigate areas of growth. With tools like Net Employee Experience , Soul of the Customer , and RealRatings , we don’t just gather data; we gain actionable insights, that are quickly transmuted into Employee Centric Innovations, that rapidly move the satisfaction needle.

Strategy.

Developing best-in-class strategies that quickly deliver scalable and meaningful improvements in customer experience.

Let’s design tomorrow, today! Our blueprint isn’t just about addressing the now; it’s about envisioning the next. With our TrendGPS system, we’re constantly in sync with the pulse of emerging trends, ensuring your strategies aren’t just relevant, but revolutionary, and future ready.

Training.

Providing the latest research and instructional design methods to rapidly improve customer experience

Imagine your team, brimming with confidence, crafting memorable employee moments every single day. Our top-tier training sessions, be it in-person or virtual, are designed to infuse your squad with the essence of extraordinary employee experiences. Dive into our programs like our Certified Master of Human Experience , and our Lucid leadership training program to witness a transformation in employee happiness, and customer happiness.

About us

We help organizations thrive.

For over three decades, LeaderLogic has been at the forefront of consulting, and training, empowering global brands, small, and medium size companies with result-driven strategies. Our vast range of services include customer experience, employee well-being, innovation strategies and training. Our passion lies in the tangible success and growth we bring to our clients. At LeaderLogic , we value personalization. As a boutique firm, every solution we craft is tailored to our clients, ensuring unparalleled outcomes.

Our CEO

Nick Webb

Proven results from an industry leader.

Our CEO, Nick Webb, isn’t just a leader; he’s an industry authority. Acclaimed for his expertise in customer and patient experience, employee satisfaction, and innovative approaches, Nick’s insights have paved the way for many. Nick’s books echo his vision, while accolades rank him amongst the “Top 30 Global Leaders Worldwide” for eight years in a row.